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Support2021-10-19T17:06:44-04:00

Aura Customer Support

Our Aura Support Team all have real-world experience working in busy salons!

Katie
Customer Support Team Lead

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Jen
Software Success Coach

Charisse
Support Specialist II

We’re Right Here!

Our Customer support team is available Monday thru Saturday from 9am-5pm EST.
Our specialists are available to help with your support needs through our web form, email, text, chat, and phone.

PHONE

Need answers now?
Give us a Call!

424.390.7830

EMAIL

Curious about something?
We’ll get back to you quickly!

support@aurasalonware.com

SOCIAL

Feel like Sharing?
You know where to find us!

@aurasalonware

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“We are thoroughly enjoying our experience with Aura
and really appreciate the personal attention we get.”

TRACEY GOBLA
Owner, Navii Salon & Spa

FAQ

We are built For Salons By Salons in the truest sense. Everyday salon practices are automated to maximize your salon’s productivity and profitability.

The Salon Collective is a united group of industry-leading salon owners, executives, stylists, educators and brands that have contributed to the direction of AURA and to the future of the salon industry.

In most cases, yes! Aura offers DIY, VIP, and Concierge solutions for data export and import from most of the commonly used softwares. Contact us for specifics.

No, AURA is cloud-based and can be accessed with any device that has internet access.

No. Every salon receives a fully branded and customized mobile client app at no extra cost for an unlimited amount of clients.

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