As a salon owner or manager, it’s easy to understand the importance of providing a personalized and seamless experience for your clients and your team. To align with your brand and provide the highest level of efficiency with your operations, Aura offers various ways to customize your salon software to suit your needs. Here are some of the most popular customizations:
Flexible Scheduling
With Aura’s Smart Booking Technology, you have the ability to customize services and pricing, set specialized service fees for individual service providers, and adjust booking transitions and intervals as short as five minutes.
Aura’s system allows you to turn on or off specific services for online booking per service provider and service. For example, if your top colorist does not want to allow online booking for color corrections or other complex services, you can simply toggle those specific services to the off position. All other services the team member provides will remain available for online booking for their clients, ensuring a seamless booking experience.
You can also control the sequence of multi-service bookings and personalize the scheduling experience to match your salon’s operations. For example, dictate whether the color service comes before the cut, the cut before a blowout, etc. Controlling the service sequence allows providers to double-book during processing times, increasing your team’s productivity.
You can also set the timing per provider or client. For example, you can tailor service timing for providers who need additional time for a specific service and less for others. On the client side, just think how helpful extra time would be for those with ultra-long, thick hair or other unique needs. With Aura, simply add additional service time for that client as needed.
On-Target Communications
You know your clients best and can tell when confirmation texts are most effective. That’s why you can customize how long before an appointment to send a text confirmation, with options ranging from 12-96 hours. This level of personalization ensures that your clients feel connected and attended to.
You can also personalize your salon arrival instructions so clients see your message when they respond to your arrival text. Let them know about special arrival steps, warn them about construction in the area, advise them on where to park, etc.
Customizable Branding
Personalizing the client scheduling experience is another way to customize your software. With Aura, you can choose your brand color and display options and add custom images to your online booking and receipts. This level of customization allows you to proudly showcase your salon’s unique identity, adding a professional touch to the client experience and instilling confidence in your brand.
Easy Dashboard
Customize your dashboard to show the reports in the order you wish to see them, even hiding those you don’t need regularly. That way, your go-to KPIs are always at your fingertips.
Payment Protection
One way to customize Aura to help your salon’s operations is to use the card-on-file feature for payments. Securely storing your client’s credit card details in your software allows you to enforce policies and secure revenue by collecting deposits on specific services and setting up automated cancellation fees. You can choose deposit amounts and whether or not to require them for any or all clients or services for your business. This feature reinforces the value of your team’s time and is beneficial for curbing no-shows and last-minute cancellations.
Custom Development and Multi-Location Support
Aura can also provide custom development, third-party integrations, and data cleanup if your salon has specific customization requests or multiple locations.
For help customizing your software to your needs, reach out to our support and success specialists here.
